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TERMS & CONDITIONS
TERMS & CONDITIONS

Introduction

These Terms and Conditions of sale ("Conditions") apply to the sale to you of any of the clothing, accessories and other goods ("Goods") listed on www.minuet-petite.co.uk ("Website").

The Website and Goods are provided by Minuet Petite. Minuet Petite is a trading name of Jacques Vert Group Limited, a company incorporated in England under number 01075752 with its registered office at 46 Colebrooke Row, London N1 8AF ("we", "us", "our"). When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods.

These Conditions form a legally binding contact between you and us. Please ensure that you read these Conditions carefully before you order any Goods from the Website. You should understand that by placing an order with us, you are agreeing to be bound by these Terms and Conditions.


Territory

All orders are treated as placed and received in the United Kingdom. These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.


Your Status

By placing an order through the Website, you warrant that:
  • You are legally capable of entering into binding contracts; and
  • You are at least 18 years old.

  • Orders

    Your order constitutes an offer to us to purchase the Goods. After placing your order, you will receive an email from us acknowledging that we have received your order ("Confirmation Email"). Please note receipt of the Confirmation Email does not mean that your order has been accepted. When we accept your order we will notify you by sending an email confirming that the Goods have been despatched ("Despatch Email"). The contract between us will be formed when we send you the Despatch Email ("Contract").

    The Contract will only relate to those Goods whose despatch we have confirmed in the Despatch Email. We will not be obliged to supply any other Goods, which may have been part of your order until the despatch of such Goods has been confirmed in a separate Despatch Email.

    We will charge your credit or debit card with the amount specified in the Despatch Email, at the time we despatch your order. All orders will be charged in British pounds Sterling.



    Payment

    We accept online payment in a secure environment by credit card, debit or payment card acceptable to us. We currently accept Electron, Maestro, Visa Credit & Debit, MasterCard and Paypal. Payment will be encrypted to ensure secure electronic transmission of data.

    You confirm that you are entitled to use the method of payment entered on this site.

    All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. Please ensure that the details you enter are correct. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

    We will produce a VAT invoice for VAT registered companies and individuals on request. We will make an administrative charge of £5.00 per invoice produced and you hereby authorise us to deduct such an amount from the means of payment you used to pay for your order.



    PROMOTIONS

    Good Housekeeping September Reader Offer
    Terms and conditions: 20% discount is valid on all full price items only from the following Jacques Vert Group brands: Jacques Vert, Precis Petite, Dash, Windsmoor, Eastex, Minuet Petite, Kaliko and Planet. This Good Housekeeping coupon can be used in store or online at Jacques-vert.co.uk, planet.co.uk, precis.co.uk, minuet-petite.co.uk, Windsmoor.co.uk, Kaliko.co.uk, dashfashion.co.uk, Eastex.co.uk , quoting code GHK20 when prompted. By utilising the offer code, you will be deemed to have read, understood and agreed to these terms and conditions. Offer valid until the 4th September 2014 inclusive, for UK residents only. All products are subject to availability. This offer cannot be used in conjunction with any other offer or promotion. The number of items purchased is unrestricted but must be purchased in a single transaction. Returned items will be refunded at the discounted price paid on production of a valid receipt. This offer has no cash value and may not be transferred. Defaced, damaged or copied vouchers will not be accepted. Only one voucher can be used per customer. This offer is not valid in John Lewis. The promoter of this offer is Jacques Vert Group Limited, 46 Colebrooke Row, London, N1 8AF (No. 1075752).



    Price

    All prices are quoted in British pounds Sterling and are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus any delivery charges as set out in these Conditions. A VAT invoice is available from us on request. See Delivery & Returns.

    We do not have the facility for VAT free shopping online and cannot refund any VAT for Online orders delivered to the Channel Islands or outside the EU. The VAT invoice that we can provide can be used by you to claim back the VAT paid on an order.

    The price of any Goods will be as quoted on the Website, except in cases of obvious error. The price of the Goods on the Website may vary from prices quoted in other websites operated by Jacque Vert, in store prices and any brochure prices. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Despatch Email.

    The price is exclusive of all (if any) withholding taxes, customs, duties, levies or insurance charges which may apply to delivery of Goods to any jurisdiction outside of the EU, the customer is therefore liable for any of these charges incurred.

    The Website contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the Website may be incorrectly priced. We will normally verify prices as part of our despatch procedure so that, where the correct price for any item is less than our stated price, we will charge the lower amount when despatching the relevant Goods to you. If the correct price of an item is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before despatching the Goods or reject your order and notify you of such rejection.

    We are under no obligation to provide the Goods to you at an incorrect (lower) price, even after we have sent you a Despatch Email, if the pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing.


    Conformity Of Goods

    We have made every effort to ensure that the description and specification of the Goods are correct at the time of going live online and the photographic representation of the Goods is as accurate as possible.

    However, while the colour reproduction of the Goods is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Therefore, we cannot guarantee that the colours you see on your monitor will be identical to the Goods you will receive. The availability and specification of the Goods are subject to change without notice, although we will try and give you notice wherever possible.


    Delivery

    We have made every effort to ensure that the description and specification of the Goods are correct at the time of going live online and the photographic representation of the Goods is as accurate as possible.

    However, while the colour reproduction of the Goods is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Therefore, we cannot guarantee that the colours you see on your monitor will be identical to the Goods you will receive. The availability and specification of the Goods are subject to change without notice, although we will try and give you notice wherever possible.


    Risk and Title

    Ownership of the Goods will not pass to you until we have received in full all monies owed by you to us under this Contract and any other contract with us. All risk of loss of or damage to the Goods shall pass to you upon delivery.


    Cancellation

    If you are contracting as a consumer, you may cancel a Contract at any time within seven working days beginning on the day after you received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy set out below.

    To cancel a Contract, you must inform us by email at webstore@minuet-petite.co.uk. Return the Goods to us immediately, in the same condition in which you received them, and at your own cost and risk. Goods must be returned to us at the address given on the returns slip delivered with your order. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.


    Returns and Refund Policy

    If you have cancelled the Contract between us, we will process the refund due to you as soon as possible and, in any case within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Goods in full, including the cost of sending the Goods to you.

    However, you will be responsible for the cost of returning the Goods to us. If you wish to return the Goods for any other reason (for instance, because you have notified us that you do not agree to any change in these Conditions, because you claim that the Goods are defective or simply because you are dissatisfied with the Goods for any reason), you may do this within 14 days of delivery by posting the Goods back to us at the address given below.

    We will examine the returned Goods and, provided that you have complied with our Delivery & Returns policy we will notify you of your refund within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case within 30 days of the day we confirmed to you that you were entitled to a refund for the returned Goods.

    Defective Goods, which have been returned by you, will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. In all other cases, we will refund the price of the Goods, but (save where the Goods have been returned under the cooling off period) not any delivery charges for sending the item to you and any costs incurred by you in returning the item to us.

    In each case, the Goods must be returned with proof of purchase, in the same condition in which you received them, in the original packaging and at your own cost and risk (unless the relevant Goods are defective). Please note, if you return goods to us outside of the stated returns period, we will not issue a refund to you and you may request that we return the goods to you.

    We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

    This is in addition to your statutory rights, which remain unaffected.


    Refusal Of Transaction

    Minuet Petite reserves the right to withdraw any Goods from the Website at any time and/or remove or edit any materials or content on the Website. Jacques Vert Group Limited may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. Jacques Vert Group Limited will not be liable to you or any third party by reason of our withdrawal of any Goods from the Website whether or not that Good has or has not been sold; removed or edited in materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


    Discount

    Any discounts used on this website cannot be used in conjunction with any other sale/discounts or promotional offers.

    Discounts cannot be exchanged for cash in excess of the nominal value of £0.01 and is not transferable.

    When claiming a discount on this website, the promotion code must be quoted when prompted at the checkout for the discount to apply. Subsequent requests to amend order details to include a missed discount will be refused.

    Jacque Vert reserves the right to amend, withdraw or restrict any discounts or offers at any time without notice.


    Third Parties

    We do not provide links on the Website to the websites of other companies, whether affiliated with us or not.


    Privacy Policy

    For details of our Privacy policy, please see Privacy.


    Delivery

    We have made every effort to ensure that the description and specification of the Goods are correct at the time of going live online and the photographic representation of the Goods is as accurate as possible.

    However, while the colour reproduction of the Goods is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Therefore, we cannot guarantee that the colours you see on your monitor will be identical to the Goods you will receive. The availability and specification of the Goods are subject to change without notice, although we will try and give you notice wherever possible.


    Indemnity

    You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the website using your shopping account and/or your personal information.


    Copyright

    You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in Jacques Vert Group Limited or our licensors. You are permitted to use this material only as expressly authorised by our licensors or us.

    You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.


    Limitations On Liability

    Jacques Vert Group Limited has made all reasonable efforts to ensure that all information provided through the Website is accurate at the time of inclusion, however we make no warranties, whether express or implied as to its accuracy.


    Waiver

    No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


    Entire Agreement

    These Conditions govern our relationship with you.

    You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation.


    Exclusions Of Liability

    Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Jacques Vert Group Limited or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

    Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of these Conditions.


    Our Rights

    We reserve the right to:

    Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

    Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.


    Law

    The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Your Statutory Rights are not affected by these Conditions.


    Our Details

    Customer Services:
    Jacques Vert Group Limited
    Webber Pavillion
    Webber Pavilion,
    Seaham Grange Industrial Estate
    Seaham, County Durham
    SR7 0PZ
    UK


    Registered Office:
    Jacques Vert Group Limited
    46 Colebrooke Row
    London
    N1 8AF
    UK