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Contact Us
We are always happy to assist with any queries or questions and to receive feedback or comments relating to any aspect of our products or services. If you wish to contact us, please do so using any of the following means:

By email:
For order enquires:
For all other Customer Services related enquiries:

By telephone:
0844 770 5838

Monday – Saturday 9.00am – 5.30pm
Sunday and selected Bank Holidays 11.00am - 5.00pm

Please note our revised opening hours over Easter:

Friday 18th April (Good Friday) 11.00am - 5.00pm
Saturday 19th April 9.00am - 5.30pm
Sunday 20th April (Easter Sunday) CLOSED
Monday 21st April (Easter Monday) 11.00am - 5.00pm

Calls cost 5p per minute from a BT land line;
calls from other service providers may differ.

By post:
Customer Services Department,
Jacques Vert Group,
Webber Pavilion,
Seaham Grange Industrial Estate,
County Durham,